Terms & Conditions
1. General Terms
Bagtas Travel & Tours acts as an intermediary between customers and airlines, hotels, tour operators, insurance providers, and other travel service suppliers.
All bookings are subject to availability and the terms set by the respective service provider.
Prices, schedules, and availability may change without prior notice.
2. Booking & Payments
A booking is considered confirmed only after payment has been made and a confirmation receipt has been issued.
Payments are non-refundable unless stated otherwise in your specific booking policy.
Any changes in price due to currency fluctuations, tax changes, or supplier adjustments will be passed on to the customer.
3. Cancellations & Refunds
Cancellation policies vary depending on airlines, hotels, and tour operators.
Some services may be non-refundable or may require cancellation fees.
Refund processing times depend on the supplier and may take 7–30 business days.
Bagtas Travel & Tours is not responsible for supplier refusal to provide refunds.
4. Travel Documents & Requirements
It is the customer’s responsibility to ensure they have valid passports, visas, travel insurance, and identification documents.
Failure to meet travel requirements is the sole responsibility of the traveler.
Any missed flights or denied boarding due to incomplete documents will not be eligible for refunds.
5. Changes to Travel Plans
Airlines and travel suppliers may modify flight schedules, accommodations, or itineraries due to operational or safety reasons.
Bagtas Travel & Tours is not liable for delays, changes, or cancellations made by third-party providers.
We will assist customers in rebooking or adjusting plans based on supplier policies.
6. Travel Insurance
We strongly recommend purchasing travel insurance for protection against:
Medical emergencies
Lost or delayed baggage
Flight delays/cancellations
Trip interruptions
Claims must be filed directly with the insurance provider.
7. Liability Disclaimer
Bagtas Travel & Tours is not responsible for:
Loss, damage, or injury during travel
Delays caused by airlines or transportation providers
Natural calamities, political issues, pandemics, or unforeseen events
All travel is undertaken at the traveler’s own risk.
8. Customer Responsibilities
Provide accurate personal information for bookings.
Review all ticket details before confirming.
Arrive at airports, terminals, and meeting points on time.
Follow all travel guidelines set by airlines and immigration offices.
9. Privacy Policy
Customer information is kept confidential and used only for processing bookings and communication.
We do not sell or share personal information with third parties except required by suppliers to complete reservations.
10. Changes to Terms & Conditions
Bagtas Travel & Tours reserves the right to update these terms at any time without prior notice.
Continued use of our services signifies your acceptance of the updated terms.
11. Contact Information
For concerns, clarifications, or assistance, you may contact:
Bagtas Travel & Tours 📍 Sitio Pooc, Brgy. Gibon, Nabas, Aklan, Philippines (5607)📧 bagtastravel@outlook.com
📞 +63 931 814 7331