FAQ

BAGTAS TRAVEL & TOURS
Frequently Asked Questions (FAQ)

What services does Bagtas Travel & Tours offer?

We provide complete travel solutions, including:

  • Domestic & international flight booking

  • Hotel reservations

  • Tour packages / land arrangements

  • Visa assistance (tourist visas only)

  • Travel insurance

  • Documentation support

  • Customized itineraries

  • Cruise packages

  • Airport transfers

Yes. Bagtas Travel & Tours is a DTI-registered business under registration number 7545210.
We operate professionally and provide:

  • Official receipts

  • Booking confirmations

  • Verified supplier-issued documents

You may reach us through:
📱 WhatsApp: +63 931 814 7331
📘 Facebook Page: Bagtas Travel & Tours
✉️ Email: bagtastravel@outlook.com

Send your travel details (destination, dates, number of passengers, and budget), and we will send options within minutes.

 

  • Flights: Full payment is required before ticket issuance.

  • Tour packages: A partial downpayment may be requested depending on the supplier.

  • We currently accept:

    • Bank transfer / online transfer

    • GCash / PayMaya

    • Remittance centers (when applicable)

    More payment options will be added soon.

  • Once payment is confirmed:

    • Airline ticket: 5–30 minutes

    • Hotel voucher: 1–3 hours (depending on supplier)

    • Tour packages: 1–24 hours

    Documents are sent via email or WhatsApp.

  • Yes!
    We design personalized itineraries for individuals, families, groups, and corporate travelers based on your preferences and budget.

  • Refund and rebooking policies depend on the airline or supplier.

    Flights:

    • Low-cost carriers may have non-refundable tickets.

    • Rebooking fees and fare differences may apply.

    Hotels/Tours:

    • Cancellation fees depend on our partner suppliers.

  • Yes. We offer assistance for:

    • Schengen (SOON)

    • Japan (SOON)

    • South Korea (SOON)

    • United States (DS-160 guidance only) (SOON)

    • Australia (SOON)

    • UAE

    We provide checklists, guidance, and form-filling support.
    Visa approval is not guaranteed and depends solely on the embassy.

  • Yes! Special pricing is available for:

    • Barkada trips

    • Family groups

    • Corporate groups

  • Just inform us immediately.
    We will:

    • Coordinate with the airline or supplier

    • Check applicable fees

    • Provide alternative options

    Your convenience is our priority.

  • We collect only what is necessary to process your bookings, such as:

    • Full name

    • Date of birth

    • Contact details

    • Passport information

    • Travel preferences

    • Proof of payment
      (We never store bank account or credit card numbers.)

  • Your data is used strictly for:

    • Booking flights, hotels, tours, transfers

    • Creating itineraries

    • Visa assistance

    • Coordinating with partner suppliers

    • Sending updates and confirmations

    We never sell or share your information for marketing.

  • We follow strict confidentiality measures:

    • Secure internal storage

    • Limited authorized access

    • Deletion of files after service completion (when applicable)

    • No storage of sensitive payment information

Only when necessary to fulfill your booking, such as:

  • Airlines
  • Hotels & resorts
  • Tour operators
  • Insurance providers
  • Visa application centers

We share only the required information with trusted partners.

Yes. You may request deletion of your documents and personal data after your service is completed.

📩 Email: bagtastravel@outlook.com

📘 Facebook: Bagtas Travel & Tours
📱 WhatsApp: +63 931 814 7331

We are committed to keeping your information safe and ensuring a secure, worry-free travel experience.